The following changes will be implemented in order to safeguard you, our staff and animals.
As of the 21.03.20 the wildlife park will be closed. We’ve taken this decision to safeguard our staff and animals to ensure animal welfare standards remain consistently high.
We would like to thank you for your patience while we do our best to contact everyone with a booking individually.
SCHOOL BOOKINGS & BIRTHDAY PARTIES
All school bookings, organised sleepovers and birthday parties have regretfully been cancelled up until 31st May 2020. If you would like to arrange a refund on any deposits paid please email: email@example.com to make the appropriate arrangements, if we have not contacted you personally already.
MEMBERS & PASS HOLDERS
We will be extending the validity of all Membership Cards and Annual Passes by the amount of time we will be closed.
All VIP animal experiences have regretfully been cancelled up until 31st May 2020. We are happy to extend ALL vouchers until 31st December 2020 (and can extend this further if required at a later date). If you have already reserved your date in March, April or May we will be contacting you to either reserve a future date from 1st August 2020 onwards or extend your gift voucher for you. If you have not heard from us and our concerned, please do feel free to email us at firstname.lastname@example.org.
We will regularly be reviewing this situation and will update visitors on our social media pages and on here. We thank you for your support and understanding during these difficult times and hope you are all keeping safe ❤️
Wildlife Park & Gift Shop
Thank you for taking the time and consideration to read this story. Like every business across the country (and around the world) right now, SWP is suffering the impact of COVID-19. The team here at SWP made the decision to close the wildlife park to visitors on 20th March at 5pm, not knowing for how long that might be.
While we are able to furlough a large number of the staff, we do need to keep our essential animal keepers working as normal to care for the animals, as their welfare remains our top priority.
Although we are closed, our core bills remain unchanged. We still must pay our energy bills, food bills, veterinary costs, waste and water bills etc. The wildlife park costs approximately £2,700 a day to operate since it requires such specialist care and maintenance.
The team is currently applying for a loan to be able to meet these bills for the next 6 months, and while we are grateful to have this lifeline, the repayments on this loan will be impossible if the wildlife park remains closed to visitors.
We do not receive any other form of funding and truly hope normality resumes very soon, so we can continue the great work we do on conservation, education and rehabilitation. The school trips that we host throughout the spring and summer terms will be a huge revenue lost to us and, a sadly very quiet and desolate park, which has never had to close its doors on this level before.
We have asked for help and support for the SWCC charity Hedgehog Hospital in the past, but have not needed to for the wildlife park, as the admission income, retail gift shop sales and cafeteria all support the running costs and care of the animals. Now that we no longer have these revenue streams, we really do need your help, to help us care for all the animals here in the style they both require and deserve.
The smallest donation makes a difference and is received with the deepest gratitude. This family-run organisation began 40 years ago with the love and respect of all animals at its core – and this soulful core remains at its ethos.
Your kindness will help us – help them – so together we support those that can’t support themselves in an ever-changing world.