Cleaning & Limiting the Spread of Coronavirus

Safety Guardians frequently disinfect all toilet surfaces Only cleaning products tested to ensure they are effective against COVID-19 are used.

Communication

Our new website has improved responsive capabilities. A map is provided with clear instructions on arrival, showing the restrictions of access.

Wildlife Walk Rules

Visitors are given clear instructions upon arrival about the new guidance in place. The park has been designed to operate a one-way route only, which is monitored by Staff and Safety Guardians. You may repeat the route as many times as you like in a one-way direction. You may exit the Wildlife Walk to picnic on the benches in the car park and rejoin the Wildlife Walk again later at your leisure. A map displaying the temporary new one-way route and safety instructions is given to each group on arrival. Floor markings are used to demarcate 2m distance adherence throughout the grounds. Groups are limited to a maximum of 6 people. Social distancing rules still apply to anyone not in the same household. Safety Guardians are stationed around the grounds to control behaviour which deviates from the guidance given.

Gift Shop

Access to the Gift Shop is on a one-way system. Toys and gifts are also available to purchase online.

Your Visit During COVID-19 - Shepreth Wildlife Park

WE ARE REOPENING ON 4th DECEMBER

Buy your Wildlife Walk Tickets HERE

Our virtual SANTA’S GROTTO tickets are available for December HERE

Christmas shopping? Why not help support our animals by taking a look at our online shop HERE

Download our Welcome Poster

PARK MAP & RULES

DOWNLOAD OUR MAP

DOWNLOAD OUR PARK COVID-19 RULES

WE ARE REOPENING ON 4th DECEMBER/wildlife-walk-ticket-4th-dec-20th-dec/

Our virtual SANTA’S GROTTO tickets are still available for December HERE

PURCHASE DECEMBER WILDLIFE WALK TICKETS

IMPORTANT INFORMATION VIDEO

Please watch the video below before visiting our park, thank you.

IMPORTANT INFORMATION
PLEASE WATCH

FAQ –FREQUENTLY ASKED QUESTIONS

Admission & Entrance

Several new restrictions had to be put in place to protect you, our staff and animals. We thank you for your cooperation during this time.
Entry has been limited to arrival time slots, but you may stay on the Wildlife Walk for as long as you like.
Advance online ticket sales only. All non-ticket holders will be asked to book on-line for another day unless there is a time slot available.
If you are experiencing problems with our online booking system it may be because of high volumes of traffic. Please try again later or email office@sheprethwildlifepark.co.uk or call 01763 262226 and we will happily assist you. Please include your surname, preferred date and time and contact number for the visit in your email.
SWP car park can safely hold 200 cars at full capacity.
The Gift Shop is open operating a oneway system.
The tarmac path entrance has clear 2m markings to demarcate safe queuing distances.

Catering

The Jungle Café offers a takeaway service. Hot and cold refreshments are available packaged.
Takeaway Menu:
Pizza: margherita 9″ £6 | 12″ £11
Pizza: peperoni 9″ £7 | 12″ £12
Sandwiches: ham, cheese or tuna £3
Hot dogs: vegetarian & meat options £3
Child’s hot dog: vegetarian & meat options £3
Hot drinks: variety of teas, cappuccino, latte, hot chocolate, americano – syrup shots available
Snacks
Ice creams
Benches are situated next to the SWCC Hedgehog Hospital, with appropriate spacing between each. Food bought from the Jungle Cafe is unfortunately not allowed to be consumed within the grounds, but can be eaten here.
Hand sanitisers have been installed in this area and throughout the park grounds.
Picnics are prohibited within the wildlife park grounds and all benches are now inaccessible.
Visitors may leave the Wildlife Walk to eat on the benches provided outside the grounds, and then return to the Wildlife Walk again afterwards.
Ringo’s PlayBarn and Cafeteria are closed.
The Wildlife Park is situated adjacent to the Shepreth Recreation Ground, which can be accessed at the visitors own discretion and safety

Cleaning & Limiting the Spread of Coronavirus

Safety Guardians frequently disinfect all toilet surfaces
Only cleaning products tested to ensure they are effective against COVID-19 are used.

Communication

Our new website has improved responsive capabilities.
A map is provided with clear instructions on arrival, showing the restrictions of access.

Wildlife Walk Rules

Visitors are given clear instructions upon arrival about the new guidance in place.
The park has been designed to operate a one-way route only, which is monitored by Staff and Safety Guardians.
You may repeat the route as many times as you like in a one-way direction.
You may exit the Wildlife Walk to picnic on the benches in the car park and rejoin the Wildlife Walk again later at your leisure.
A map displaying the temporary new one-way route and safety instructions is given to each group on arrival.
Floor markings are used to demarcate 2m distance adherence throughout the grounds.
Groups are limited to a maximum of 6 people. Social distancing rules still apply to anyone not in the same household. Safety Guardians are stationed around the grounds to control behaviour which deviates from the guidance given.

Emergency Procedures

First Aid procedures continue under the same training given by SWP. The additional use of PPE is required by all first aiders attending an incident.

Hand-washing & Toilet Facilities

Hand-washing facilities are available in four locations around the grounds, clearly marked on the map.
Additional hand sanitiser points are located throughout the grounds, clearly marked on the map.
One supervised toilet block & baby changing facility is available for use and sanitised in between use.
If you require the toilet part way through your one-way guided route, please find a member of staff who can show you the best way to go. You must not go back on the route at any time for the safety of all our visitors.

Indoor Exhibits

All inside buildings have now been reopened, with the exception of the: Nocturnal House, Jungle Cafe, Ringo’s Playbarn & Cafe, Discovery Centre and the Gift Shop.
Visitors are required to wear a mask when entering any of the inside buildings. These buildings include the Gift Shop, African Sands, the Tropical House and Hidden Treasures Bugs & Reptiles. These buildings are optional to enter and you are not required to enter them as part of the one-way system if you would prefer not to wear a mask during your visit.

Protecting the Animal Collection

Protocols deployed in the Covid-19 Prevention and Contingency Plan continue as arranged with the Animal Keepers.
All high-risk species have public barriers to prevent direct public contact and maintaining a safe distance.
The Nocturnal House will remain closed until further notice to protect the bat colony.

Protecting Staff Members & VIP Experiences

Section keepers work on split shifts to prevent large numbers of people on-site at the same time.
The number of non-essential staff and volunteers has been reduced.
Some Visitor Experiences have been cancelled and replaced with virtual experiences.
The Otter, Aardvark, Capybara, and African Sands, Red Panda Experience require all participants to complete a pre-health assessment questionnaire. Access unfortunately cannot be granted if the requirements of these are not sufficiently met and social distancing cannot be maintained safely.
Keeper Talks have been postponed to prevent large gatherings and replaced with virtual talks which will be available via scanning a QR code at the enclosure.
Animal feed schedules are no longer advertised and randomised to prevent large gatherings at enclosures at certain times.
All staff remain at a social distance of 2m away from anyone who is not living in the same household as them.

Gift Shop

Access to the Gift Shop is on a one-way system.
Toys and gifts are also available to purchase online.

VISITING SHEPRETH WILDLIFE PARK

Contact Details

Shepreth Wildlife Park
Station Road
Shepreth
Nr. Royston
Herts
SG8 6PZ

IMPORTANT: Due to limited staffing levels your call may not be answered, please contact us by email where possible.

Email: office@sheprethwildlifepark.co.uk
Tel: 01763 262226

SAT NAV
Please use our full address when using a SAT NAV, the postcode location has not been set up correctly on some maps

We’re in the village of Shepreth, next to the Train Station.

How to get here

By Car

From Cambridge

Exit Cambridge via Trumpington Rd travelling south
Continue onto High St/A1309 Continue to follow A1309 1.5 mi
At the roundabout, take the 2nd exit onto Cambridge Rd/A10 Continue to follow A10 4.7 mi
Turn right onto Fowlmere Rd 0.5 mi
Continue onto Station Rd 0.1 mi
Turn right into Wildlife Park entrance road

From London using A1

From M25 take A1 travelling north
At junction 9, take the A505 exit to Baldock 0.3 mi
At the roundabout, take the 3rd exit onto A505 Go through 3 roundabouts 11.4 mi
At the roundabout, take the 1st exit onto A10 4.1 mi
Turn left onto Fowlmere Rd 0.5 mi
Continue onto Station Rd 0.1 mi
Turn right into Wildlife Park entrance road

From London using M11

From M25 take M11 travelling north
At junction 10, take the A505 exit Royston/Duxford 0.2 mi
At the roundabout, take the 1st exit ontoA505 2.7 mi
Turn right onto Chrishall Rd 0.9 mi
Slight right onto London Rd/B1368 Continue to follow B1368 0.4 mi
Turn left onto Long Ln 0.7 mi
Continue onto Shepreth Rd 1.0 mi
Continue onto Fowlmere Rd 0.5 mi
Continue onto Station Rd 0.1 mi
Turn right into Wildlife Park entrance road

By Train

Visit: www.nationalrail.co.uk for further details, or Trainline for travel safety information to Shepreth.

We are right next to Shepreth Railway Station!

Regular Great Northern services run to Shepreth – just a few minutes from either Cambridge or Royston.

Please follow the current government public health guidelines when using public transport.

Unfortunately we are not able to offer any further discounts if you travel by train at this time.

To get the latest journey times, just click on the link below and enter the location you’re coming from, and the destination station ‘Shepreth’.

NATIONAL RAIL ENQUIRIES

BUY WILDLIFE WALK TICKETS

Your Visit During COVID-19