Access All

Shepreth Wildlife Park is a leading family visitor attraction in Hertfordshire committed to creating an environment which can be accessed by all. We believe by creating an environment free from barriers and obstacles, we can ensure our facilities, services and the environment are fully accessible to all. We want everyone to enjoy the Wildlife Park and endeavour to make everything accessible, visible and easy for all our visitors.

Index

  • Mobility Access
  • Parking
  • Wheelchairs
  • Assistance Dogs
  • Front of House staff
  • Literature
  • Reduced Admission Price
  • Toilet Facilities
  • Ringo’s Play Barn
  • Blind and Visually Impaired Visitors
  • Special Needs Education
  • Transport

Mobility Access

Shepreth Wildlife Park is located in natural surrounds on a 9 acre site and can be accessed by wheelchair and pushchair along the tarmac paths, which make up a majority of the pathways. However, please be aware that some pathways may be uneven due to tree roots etc.

Areas which currently do not have ramps or access for wheelchair use are:

The upstairs viewing gallery over looking the tiger enclosure is not accessible to wheelchair users, but 100% of the animals can be viewed from ground level.

25% of the pathways are simply graveled level, and are not tarmac. Some resistance may be experienced accessing these paths, though a complete circuit of the Wildlife Park can be made via the tarmac paths.

There is plenty of seating throughout the Wildlife Park, including wheelchair-friendly picnic benches.

Parking

There are three designated disabled spaces at the main entrance, with a tarmac path to the entrance door.

Wheelchairs

We are pleased to be able to offer the free use of one wheelchair. We ask you phone and book in advance to ensure it is available.

Assistance Dogs

Registered Disability Support Dogs, Registered Hearing Dogs for Deaf People, Registered Guide Dogs for the Blind, Registered Disability Assistance Dogs, Registered Medical Assistance Dogs and Registered Seizure Alert Dogs are welcome when accompanied by and under the control of their owners.
 To ensure the safety and welfare of the public, staff and animals on the premises, the Support Dogs must wear their respective identifying jackets and their Environmental Health and Identification Cards must be carried and shown if required. The wearing of identifying jackets and the carrying of the Environmental Health and Identification Cards form part of the regulations for all Registered and Trained Support Dogs in the United Kingdom. If you have any queries regarding this policy please contact Assistance Dogs (UK). We also request you do not allow any Support Dog access to the vicinity of the Tiger Enclosure area, and take an alternative path. There is also strictly no access allowed into any of the walk-through enclosures including: Wallaby Walk-through, Bunny Land and the Nocturnal House.

Front of House staff

Our reception shop staff will be very happy to help you in anyway they can, so please ask them on arrival for any required assistance.

Literature

At present the literature is only available as standard printed leaflets. If you would like an A3 photocopied version please call or ask staff in the main office on 01763 262226. Our current Green Policy stipulates that we reduce our font size to reduce printing and paper usage. This policy will remain in font size 12 and using the font Helvetica to aid reading.

Reduced Admission Price

We offer reduced admission for visitors who are registered disabled and their carer at our concessionary rate of £6 (Nov – Feb) or £7 (Mar – Oct). This rate is available at the entrance gate, no advance purchase of tickets on-line is required.

Toilet Facilities

Visitor toilet facilities are provided at the entrance, Discovery Centre, Farm Yard and at Ringo’s Play Barn. These are clearly marked on the wildlife park map given to you on arrival, in the souvenir guide and on the signs throughout the Wildlife Park. The entrance, Discovery Centre and Ringo’s Play Barn toilets have disabled facilities.

Ringo’s Play Barn & Jungle Café

The Café situated within Ringo’s Play Barn and Jungle Café at the entrance offer a limited choice of food. However, if you have specific special dietary needs we would be delighted to try and meet them. Please telephone the Wildlife Park on 01763 262226 prior to your visit to discuss your requirements. All food outlets are accessible to wheelchairs users.

Blind and Visually Impaired Visitors

Sound interpretation boards and ‘Touch and Feel’ exhibits are available on-site, specifically these will be found in the ground level Discovery Centre.

Special tours by prior arrangement can be arranged for blind and visually impaired visitors. Please pre-book 01763 262226.

Special Needs Education

We can provide stimulating experiences for special needs groups in our ground floor Education & Discovery Centre.
 Experienced teaching staff can liaise with group leaders to arrange suitable sessions for pre arranged visits. Please telephone 01763 262226 for further details.

Transport

Shepreth Wildlife Park is close to Shepreth train station, and can be accessed by a short tarmac drive leading to the entrance.

For further information please call 01763 262226 or email us on office@sheprethwildlifepark.co.uk